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What we do

We help our clients to measure and improve their online user experience (UX) and digital effectiveness through large-scale remote user testing involving hundreds of participants.

Competitive benchmarks of websites and apps

  • Large-scale competitive benchmarking - Accurately benchmark your site against your leading competitors online.

  • Improve conversion - We use statistical modelling to help you understand which elements of the online experience drive improved business outcomes, and why.

  • Strategic insights to drive innovation - Build your digital strategy on solid user / competitor insights.

  • Global best practices - Understand global and local digital best practices, and pitfalls to avoid.


Large-scale remote UX testing

  • Accurately measure the experience of your own sites or apps with hundreds of consumers.

  • Test the experience of your site / app over time.


Online journey research

  • Find out where people go online when researching your products/services.

  • Which sites do they visit and why?

  • Where do they end up purchasing?


Some of our clients

Lumivo has always provided accurate and considerate insight to our complex business. They’ve taken care to ensure we are competing on the highest echelon of our industry.
— Marketing and UX strategy specialist - Travel sector
UX benchmark travel ferry

UX benchmark insurance laptop
Lumivo’s research enables us to benchmark our customer journeys against those of our competitors ensuring we have tangible insights to inform the changes we make. Theses insights form the bedrock of our improvement backlog and are crucial to our ongoing commitment to designing and implementing customer focused online journeys.
— Research and insight consultant - Insurance sector
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Competitive Benchmarking

Benchmark online user experience and effectiveness against competitors with statistically meaningful samples. Benchmark usability.

Understand what drives better digital business outcomes.

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Mobile User Experience testing

Evaluate the user experience and effectiveness of mobile sites and apps with statistically meaningful samples of people.

Build a more effective mobile user experience.

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Prototype & A-B testing

Test and benchmark prototype designs prior to launch. Compare scores against baseline data for the existing site, in-lab or remotely.

Ensure sites are effective and optimised before launch.